Question 1

The question individuals ask during the norming stage of group development is

Accepted Answer

A)  "How do I fit in here?"
B)  "What's next?"
C)  "How can I best perform my role?"
D)  "What do the others expect me to do?"
E)  "What's my role here?"F) B) and D)
G) B) and C)

Question 2

Becca asked Kevin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state.This is an example of the use of

Accepted Answer

A)  devil's advocacy.
B)  groupthink.
C)  the dialectic method.
D)  storming.
E)  dysfunctional conflict.F) A) and E)
G) None of the above

Question 3

Jerald led a team that has just finished up a very challenging research project that will assist management in developing long-range plans.Despite the stress of the past few months, most participants seem sad it's over.Now Jerald should

Accepted Answer

A)  have an awards ceremony.
B)  emphasize unity.
C)  get the group disbanded quickly to free people up for new things.
D)  provide opportunities for people to get to know each other better now.
E)  ensure those members can work on similar tasks going forward.F) A) and E)
G) A) and D)

Question 4

The tendency of a group or team to stick together is known as cooperation.

Accepted Answer

A) True 
 B)False

Question 5

The disadvantage of the ______ conflict-handling style is that it is very time consuming.

Accepted Answer

A)  avoiding
B)  collaborating
C)  compromising
D)  forcing
E)  accommodatingF) A) and B)
G) C) and E)

Question 6

Job modeling is a socially determined set of rules for how an individual should behave in an organization.

Accepted Answer

A) True 
 B)False

Question 7

The stage during which a group sets guidelines about issues like attendance and punctuality is the ______ stage.

Accepted Answer

A)  norming
B)  storming
C)  forming
D)  adjourning
E)  performingF) C) and E)
G) C) and D)

Question 8

Devil's advocacy is a method used to induce programmed conflict.

Accepted Answer

A) True 
 B)False

Question 9

______ is a "we feeling" that binds group members together.

Accepted Answer

A)  Maintenance
B)  Groupthink
C)  Norming
D)  Social loafing
E)  Group cohesivenessF) B) and D)
G) A) and E)

Question 10

When parties to a conflict have deeply rooted, opposing value systems, the most appropriate method to handle the conflict is collaboration.

Accepted Answer

A) True 
 B)False

Question 11

Speed of resolution is the primary benefit of using the collaborating conflict-handling style.

Accepted Answer

A) True 
 B)False

Question 12

Since hard feelings about group leadership and assignments had passed, Elena's group recently seemed to be relating much better.At the meeting tomorrow she should take advantage of this moment by

Accepted Answer

A)  helping the team identify group goals and values.
B)  encouraging members to voice disagreements.
C)  helping people get to know each other.
D)  empowering the members.
E)  throwing a thank-you party.F) A) and B)
G) None of the above

Question 13

Which of the following is not a benefit of teamwork in an organization?

Accepted Answer

A)  Increased speed
B)  Decreased stress
C)  Reduced costs
D)  Improved workplace cohesiveness
E)  Reduced destructive internal competitionF) B) and E)
G) C) and E)

Question 14

Norms point up the boundaries between acceptable and unacceptable behavior among group or team members.

Accepted Answer

A) True 
 B)False

Question 15

Peer pressure, which leads group members to question the loyalty of other members who express dissent, is a symptom of

Accepted Answer

A)  social loafing.
B)  norming.
C)  devil's advocacy.
D)  groupthink.
E)  storming.F) C) and D)
G) A) and C)

Question 16

During the performing stage of team development, the group answers the question

Accepted Answer

A)  "Can we agree on roles and work as a team?"
B)  "Why are we here?"
C)  "Why are we fighting?"
D)  "Can we do the job properly?"
E)  "Who's in charge?"F) B) and E)
G) A) and D)

Question 17

What are the four types of work teams? Describe what each does and provide an example of each.

Accepted Answer

The types of work teams are: advice, pro...

Question 18

Which of the following is a disadvantage of larger groups?

Accepted Answer

A)  Less creativity and innovation
B)  Less commitment
C)  More division of labor
D)  Fewer resources
E)  Fewer cliquesF) B) and C)
G) B) and D)

Question 19

Competition is a form of conflict.

Accepted Answer

A) True 
 B)False

Question 20

A ______ role is behavior that concentrates on getting the team's work done.

Accepted Answer

A)  maintenance
B)  performance
C)  administrative
D)  task
E)  productionF) C) and D)
G) A) and E)

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

The disadvantage of the ______ conflict-handling style is that it is very time consuming.

Correct AnswerverifiedShow Answer

The stage during which a group sets guidelines about issues like attendance and punctuality is the ______ stage.

Correct AnswerverifiedShow Answer

The tendency of a group or team to stick together is known as cooperation.

Correct AnswerverifiedShow Answer

Jerald led a team that has just finished up a very challenging research project that will assist management in developing long-range plans.Despite the stress of the past few months, most participants seem sad it's over.Now Jerald should

Correct AnswerverifiedShow Answer

Becca asked Kevin, one of her team members, to purposefully think of and voice criticisms as the group discussed a popular idea to open a branch office in another state.This is an example of the use of

Correct AnswerverifiedShow Answer

Which of the following is a disadvantage of larger groups?

Correct AnswerverifiedShow Answer

What are the four types of work teams? Describe what each does and provide an example of each.

Correct AnswerverifiedThe types of work teams are: advice, pro...View AnswerShow Answer

Devil's advocacy is a method used to induce programmed conflict.

Correct AnswerverifiedShow Answer

Norms point up the boundaries between acceptable and unacceptable behavior among group or team members.

Correct AnswerverifiedShow Answer

Speed of resolution is the primary benefit of using the collaborating conflict-handling style.

Correct AnswerverifiedShow Answer

When parties to a conflict have deeply rooted, opposing value systems, the most appropriate method to handle the conflict is collaboration.

Correct AnswerverifiedShow Answer

Since hard feelings about group leadership and assignments had passed, Elena's group recently seemed to be relating much better.At the meeting tomorrow she should take advantage of this moment by

Correct AnswerverifiedShow Answer

The question individuals ask during the norming stage of group development is

Correct AnswerverifiedShow Answer

Job modeling is a socially determined set of rules for how an individual should behave in an organization.

Correct AnswerverifiedShow Answer

During the performing stage of team development, the group answers the question

Correct AnswerverifiedShow Answer

Competition is a form of conflict.

Correct AnswerverifiedShow Answer

Peer pressure, which leads group members to question the loyalty of other members who express dissent, is a symptom of

Correct AnswerverifiedShow Answer

______ is a "we feeling" that binds group members together.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of teamwork in an organization?

Correct AnswerverifiedShow Answer

A ______ role is behavior that concentrates on getting the team's work done.

Correct AnswerverifiedShow Answer

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The types of work teams are: advice, pro...
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