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Exam 11: Making Decisions

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Question 71

True/False

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Analysis paralysis is when more and more time is spent on gathering information and thinking about it,but no decisions are made.

A) True
B) False

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Question 72

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Tactical decisions are those concerned with how things get done.

A) True
B) False

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Question 73

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To satisfice is to accept the first alternative that meets minimum criteria.

What are two basic questions that can be asked to assess the ethics of a decision?

Research suggests that _____________ decision making offers fewer ideas than ________ decision making.

A ___________ ____________ is a diagram where answers to yes or no questions lead decision makers to address additional questions until they reach the end of the tree.

What is the difference between majority rule and consensus?

When you say,"I know I should have taken this car in for service when I first heard the noises,and now it's just quit on me," you are exhibiting the decision-making trap,_________ ________.

One way to avoid escalation of commitment is to have identifiable turning back points.

Which of the following is a symptom of groupthink?

The __________ ________ is a group process using written responses to a series of questionnaires instead of physically bringing individuals together to make a decision.

Give an example of a strategic decision and indicate who usually makes it.

Compare the rational decision-making and the bounded rationality model.

The __________ _____________ __________ _____________ recognizes the limitations of the decision-making process and thus the tendency of individuals to satisfice in their decisions.

Susan is a paramedic for the county ambulance service.Yesterday there was a terrible accident on the interstate when a bus carrying senior citizens to an Atlantic City casino was struck by a small dump truck as the truck tried to change lanes.Fifteen of the bus riders were killed and 25 injured.As Susan arrived on the scene to perform triage on the accident victims,she quickly made decisions as to which victims needed immediate care and who could wait.Susan was using what decision-making model in making these stressful decisions?

Overconfidence bias

Sara's laptop started causing her problems.It was taking a long time to boot up,and froze unexpectedly a number of times.Now the laptop has shut down completely and she cannot get it started up again.One of the group members on her project said to Sara,"You should have gone for help when it started acting up,now you've affected all of us." This scenario is an example of what type of decision-making trap?

The critical decision that led to the decline of Kodak's success was

Which of the following questions would require a tactical decision in response?

One of the pros of group decision making is the potential for greater commitment to the decision.